The Diploma in Air Ticketing, Airport Management, Travel and Tourism is a comprehensive 6-month program designed to equip students with the essential technical and operational skills required for successful careers in airline ticketing, airport operations, and the broader travel and tourism industry. This specialized course focuses on the practical aspects of air travel documentation, reservation systems, fare construction, ticketing procedures, and Global Distribution Systems (GDS) including Amadeus, Galileo, and Sabre. Students gain in-depth knowledge of airport terminal operations, passenger check-in procedures, baggage handling systems, departure control systems, airport security protocols, and customer service excellence. The curriculum also covers travel agency operations, tour packaging, destination planning, visa processing, passport documentation, and travel insurance fundamentals. Through hands-on training, computer lab sessions, and simulation exercises, students develop proficiency in industry-standard software and systems used by airlines, travel agencies, and airport authorities. The program emphasizes practical skills that make graduates immediately employable in airline reservation centers, travel agencies, airport customer service desks, and tour operations companies. With the travel and tourism industry experiencing strong post-pandemic growth and increasing demand for skilled ticketing and airport operations professionals, this diploma provides a direct pathway to entry-level positions with excellent growth potential. Students benefit from training by experienced industry professionals, real-world case studies, and placement assistance with leading airlines, travel companies, and airport service providers.
What Will You Learn?
- Air Ticketing & Reservation Fundamentals
- Global Distribution Systems (GDS) - Amadeus, Galileo, Sabre
- Fare Construction & Pricing Strategies
- Passenger Name Records (PNR) Creation & Management
- Electronic Ticketing (e-Ticketing) & EMD
- Airport Terminal Operations & Passenger Processing
- Check-in Procedures & Baggage Handling Systems
- Departure Control Systems (DCS)
- Airport Security Procedures & Safety Protocols
- Arrival, Transit & Transfer Operations
- Special Passenger Handling (Unaccompanied Minors, VIPs, Differently-abled)
- Travel Agency Management & Operations
- Tour Packaging & Itinerary Planning
- Passport, Visa & Travel Documentation
- Travel Insurance & Foreign Exchange Basics
- Customer Service Excellence in Aviation
- Airline Codes, Routes & Flight Scheduling
- Travel & Tourism Marketing Basics
Requirements
- Minimum 10th or 12th pass from recognized board
- Basic computer literacy and familiarity with keyboard operations
- Basic proficiency in English (reading, writing, speaking)
- Good communication and interpersonal skills
- Attention to detail and numerical aptitude
- Interest in aviation, travel, and tourism industry
- Age: 16 years and above
- Customer service oriented attitude
Career Prospects
- Air Ticketing Executive / Reservation Agent
- Airport Passenger Handling Agent
- Travel Consultant / Travel Agent
- Check-in Agent / Ground Staff
- Airline Reservation Executive
- Global Distribution System (GDS) Specialist
- Tour Operations Executive
- Airport Customer Service Executive
- Baggage Services Agent
- Travel Desk Coordinator (Corporate)
- Online Travel Portal Executive
- Airline Call Center Agent
- Cargo Documentation Executive
- Travel & Tourism Coordinator
Key Highlights
- Hands-on training on industry-standard GDS systems (Amadeus/Galileo/Sabre)
- Practical computer lab sessions for ticketing practice
- Certificate recognized by airlines, travel agencies, and airports
- Training by experienced aviation and travel industry professionals
- Real-world case studies and live ticketing exercises
- Placement assistance with airlines, travel companies, and airport service providers
- Focus on employable skills for immediate job readiness
- 6-month intensive program for fast career entry
Learning Outcomes
- Create and manage Passenger Name Records (PNR) independently
- Handle air ticketing, fare calculations, and reservations
- Process check-in and boarding procedures at airports
- Manage passenger handling operations efficiently
- Provide professional travel consulting services
- Process visa and travel documentation accurately
- Deliver exceptional customer service in aviation environments
Software & Tools Covered
- Amadeus Ticketing System
- Galileo Central Reservation System
- Sabre Global Distribution System
- Departure Control Systems (DCS)
- Airline Reservation Platforms
- Travel CRM Software
Ideal For
- Students seeking careers in airline ticketing and reservation
- Individuals interested in airport passenger handling roles
- Aspiring travel consultants and travel agents
- Those wanting to work in travel agencies or online travel portals
- Candidates looking for entry-level aviation careers with quick placement
- Individuals with attention to detail and interest in travel documentation
Certification
IRIK Aviation Diploma in Air Ticketing, Airport Management, Travel & Tourism
Frequently asked questions
What is GDS and why is it important in air ticketing?
GDS (Global Distribution Systems) like Amadeus, Galileo, and Sabre are computerized reservation systems used globally by airlines and travel agencies. GDS skills are essential for air ticketing executives, reservation agents, and travel professionals.
How long is the air ticketing and airport management course?
This is a 6-month intensive diploma program combining classroom theory, hands-on computer lab training, practical exercises, and real-world case studies to make you job-ready in ticketing and airport operations.
What is a PNR and why do I need to know it?
PNR (Passenger Name Record) is the database record of a passenger's reservation containing flight details, personal information, and booking history. Creating and managing PNRs is a core skill for air ticketing professionals.
What jobs can I get after this diploma?
You can work as Air Ticketing Executive, Reservation Agent, Travel Consultant, Airport Check-in Agent, Ground Staff, GDS Specialist, Tour Operations Executive, Travel Desk Coordinator, or Airline Call Center Agent.
Do I need computer skills for this course?
You need basic computer literacy - ability to use keyboard and mouse. The course will train you on industry-specific software and GDS systems. No programming or advanced tech skills required.
What is the salary for air ticketing professionals?
Air ticketing executives and reservation agents earn Rs 2-4 lakhs per annum starting salary. With experience and GDS expertise, senior professionals earn Rs 4-7+ lakhs annually.
Is there placement support after the course?
Yes, IRIK provides 100% placement assistance with direct tie-ups with airlines, travel agencies, airport service providers, and online travel portals for quick job placements.